At smartTrade, we are proud to share the insights of our first Double Materiality Assessment and our Climate Resilience Analysis, a major step forward in shaping a responsible and future-ready organisation. The findings confirm what has long been part of our identity: our people, our digital integrity, our climate approach and our customer-centric innovation are at the heart of our sustainability journey.
Putting People First
Human capital emerged as our most significant area of impact. This reflects our ongoing commitment to employee well-being, diversity, talent development and a healthy, supportive workplace. In a competitive digital landscape, our people remain our strongest driver of innovation and long-term value.
Building Digital Trust
Our governance and business conduct practices — including cybersecurity, data ethics and whistleblower protection — play a central role across our operations. These systems aren’t just compliance anchors; they are fundamental to maintaining client trust, secure digital trading environments and responsible technology development.
Advancing Climate Resilience
Climate considerations are increasingly embedded into how we operate and plan for the future. From partnering with low-carbon cloud providers to optimising infrastructure efficiency, we view climate action as both a compliance responsibility and an innovation opportunity.
Customer-Centred Innovation
Responsible Innovation is also reflected in how we design and deliver our products. User experience, data integrity and digital accessibility are key to ensuring that our solutions continue to help customers navigate the evolving world of trade finance digitalisation and interoperability.
Responsible IT & Circularity
Our work on IT circularity and secure e-waste management strengthens our data security posture, reduces supply chain dependency while supporting more sustainable technology choices.
This review strengthens our ESG roadmap and confirms our strategic focus: empowering our people, protecting digital trust, accelerating climate-ready operations and building products that truly serve our clients.
We are proud of the progress made, and even more committed to driving meaningful impact as we continue our sustainability journey.